Title: Features of judicial practice (2013-2024) in dentistry in Russia
Abstract:
The research is devoted to the issues of conflictology in dentistry and the peculiarities of judicial practice in Russia. Our patients' expectations of dental treatment options are quite high. This is due to the development of new digital methods of treatment, dental implantation, objectification of processes and achieved results of dental treatment. The patient's faith in the achievements of medicine does not always make it possible to understand the complexities of the clinical situation due to the anatomical features of the structure, the qualifications of the dentist, the technical capabilities of dental laboratories, etc. If the conflict between the patient and the clinic cannot be resolved, the patient goes to court to protect his interests. In Russia, the number of court cases examining the quality of dental treatment has increased dramatically over the past 10 years. In terms of the number of court cases in Russia, dentists are in second place after thoracic surgeons. This growth is caused by a number of problems within the specialty and the influence of external factors. An analysis of the judicial practice in dentistry over a 13-year period allowed us to obtain statistical data, identify the main pain points for the dentist, and the causes of judicial conflicts. Generalized figures were obtained for the main dental specialties, nosological forms, and types of treatment. This research contributed to the development of behavioral models and the development of organizational measures for the prevention of conflict situations and litigation. Understanding the most common causes and consequences of legal conflicts for dental organizations and dentists allows not only to better understand patients, but also to protect their professional interests.
